When we receive information
When you submit the form, we receive your name, eight-digit contact number and enquiry. If you select items from a service checklist, they appear in your enquiry. You can edit or remove them before submitting.
Purposes and choice
We use these details to call you back, understand what support you need and follow up on your request. A short outline is enough for an initial enquiry. If we need identity documents or client files, we will agree with you how to send them.
Who may have access
Authorised personnel handling your enquiry may access the information. We use FormSubmit to forward your form to our company mailbox. According to the provider, submission records may be retained on its system for 30 days. Hosting and email providers may process information as needed to provide these services. We may disclose information to relevant authorities where required or permitted by law.
Spam prevention
We use single-use verification codes, submission limits and short-lived technical records to verify requests and prevent automated or repeated submissions. Verification data is handled separately from enquiry text.
Retention and safeguards
We limit access by purpose and retain information for as long as the enquiry, engagement and applicable law require. When that purpose ends and there is no continuing legal or business need, the information should be deleted or anonymised.
Access, correction and enquiries
Use the contact button below to request access to or correction of your personal data. Address the request to management responsible for privacy matters and describe the records concerned. We may need to verify your identity. External websites handle data under their own privacy policies.